Version effective as of 07/08/2026
These General Terms of Use (« CGU ») define the conditions for accessing and using the website www.derfi.fr, published by DESIGN EQUIPEMENTS REPRESENTATION FRANCE INTERNATIONAL – DERFI.
The website is primarily intended for professionals who wish to discover DERFI's products and services, obtain information, request a quote or contact the sales team.
General Terms of Use
1. Purpose of the website
The website www.derfi.fr allows users, in particular :
- to browse the products, machines, adhesive tapes, consumables, solutions and services offered by DERFI ;
- to access technical and commercial information ;
- to request a quote ;
- to contact DERFI using the forms and contact details available on the website.
The website does not allow orders to be placed and paid for directly online.
Orders are processed under the arrangements set out in DERFI's General Terms and Conditions of Sale and the relevant quotes, commercial offers and order acknowledgements.
General Terms of Use
2. Acceptance of the General Terms of Use
Accessing and using the website implies awareness of these CGU.
Anyone using the forms or services offered on the website agrees to comply with these terms.
DERFI may amend these CGU at any time to reflect changes to the website, its services or its legal and technical environment.
The applicable version is the one published on the website on the date it is consulted.
General Terms of Use
3. Website access
DERFI endeavours to ensure the website's accessibility and proper operation.
However, access to the website may be temporarily suspended, limited or interrupted, particularly for maintenance, updates, technical problems, security incidents or circumstances beyond DERFI's control.
DERFI does not guarantee permanent or uninterrupted website availability.
General Terms of Use
4. Information on products and services
DERFI takes great care over the information, descriptions, photographs, illustrations, technical specifications and documents presented on the website.
This information is intended to present the products and services offered by DERFI and does not, on its own, constitute a contractual offer or a firm commercial commitment.
Specifications, references, dimensions, performance, availability, photographs and other information may change.
The customer should refer to the quote, commercial offer and order acknowledgement sent by DERFI to determine the specifications and contractual conditions applicable to their order.
If there is any doubt about the suitability of a product, adhesive, machine or solution for a particular application, the user is invited to contact DERFI before ordering or using it.
General Terms of Use
5. Quote requests and forms
Users may send DERFI requests for information, quotes or contact using the forms available on the website.
The user agrees to provide accurate, complete and sufficiently precise information to allow their request to be processed.
Submitting a form or quote request does not constitute an order and does not oblige DERFI to supply the products or services requested.
An order becomes final only under the conditions set out in the DERFI's General Terms and Conditions of Sale, in particular after DERFI issues an order acknowledgement.
DERFI reserves the right not to respond to requests that are manifestly incomplete, abusive, fraudulent or unrelated to its business.
General Terms of Use
6. Website use
The user agrees to use the website normally, fairly and in accordance with its intended purpose.
In particular, the following are prohibited :
- attempting to gain fraudulent access to computer systems or non-public sections of the website ;
- disrupting or attempting to disrupt the website's operation ;
- deliberately introducing a virus, malware or any other element that could compromise the website's security ;
- using forms to send unlawful, fraudulent, malicious content or content unrelated to their purpose ;
- extracting, reproducing or extensively exploiting the website's content or data without prior authorisation ;
- using the website or its content in a way that could harm the rights, reputation or interests of DERFI or third parties.
DERFI reserves the right to take any appropriate action in the event of abusive or fraudulent use of the website.
General Terms of Use
7. Intellectual property
The website and the texts, photographs, illustrations, videos, graphics, logos, brands, technical documents, product sheets, databases and other content appearing on it may be protected by intellectual property rights.
Without prior written authorisation from DERFI or the relevant rights holder, any reproduction, display, adaptation, modification, extraction, dissemination or substantial exploitation of this content for purposes other than normal consultation of the website is prohibited.
Consulting the website does not grant the user any ownership rights over the accessible content.
General Terms of Use
8. Links to third-party websites
The website may contain links to websites, platforms or resources operated by third parties.
DERFI does not continuously monitor these websites and cannot guarantee their availability, security, content or practices.
Users access these external resources at their own responsibility.
General Terms of Use
9. Liability
DERFI endeavours to provide reliable, up-to-date information but cannot guarantee the complete absence of errors, omissions or outdated information.
The user remains responsible for how they use the information available on the website and should, where necessary, obtain confirmation from DERFI before making a professional, technical or commercial decision.
DERFI shall not be liable for damage arising directly from abnormal or fraudulent use of the website, incompatibility with the user's hardware or software, an interruption beyond its control or a service supplied by a third party.
To the extent permitted by applicable regulations, DERFI shall not be liable for indirect damage arising from use of, or inability to use, the website, including loss of business, production, turnover, data or commercial opportunities.
Nothing in these CGU shall exclude or limit liability where this would be unlawful.
General Terms of Use
10. Personal data
Using certain website forms may lead DERFI to collect and process personal data, particularly the professional contact details provided by the user.
The arrangements for processing this data and the rights of data subjects are detailed in the Privacy Policy of DERFI.
Privacy Policy : https://derfi.fr/politique-de-confidentialite
General Terms of Use
11. Cookies
The website may use cookies or similar technologies.
Information about the cookies used, their purposes and how users can manage their choices is provided in the Cookie Policy.
Cookie Policy : https://derfi.fr/politique-de-cookies
General Terms of Use
12. General Terms and Conditions of Sale
These CGU govern only access to and use of the website.
Any product sale or service provided by DERFI is subject to the General Terms and Conditions of Sale, along with any specific terms set out in the quote, commercial offer or order acknowledgement.
If these CGU and the CGV conflict in relation to a commercial relationship or an order, the contractual provisions applicable to the sale take precedence.
General Terms and Conditions of Sale : https://derfi.fr/terms
General Terms of Use
13. Governing law
These CGU are governed by French law.
In the event of a dispute concerning use of the website, the parties shall endeavour to find an amicable solution before taking legal action.
If no amicable agreement is reached, the dispute shall be referred to the competent courts in accordance with applicable law.
General Terms of Use
14. Contact
For any questions about the website or these CGU, the user may contact DERFI :
DERFI
Email : contact@derfi.fr
Telephone : +33 (0)1 39 78 26 31
Full information about the website publisher is available in the Legal Notice.
Legal Notice : https://derfi.fr/mentions-legales#table_of_content_heading_1_3